WinTrouble

How to fix ERROR_CLOUD_FILE_INVALID_REQUEST (380)

Code:380 (0x17C)
Teracopy: Reports error

Description

The cloud operation is invalid.

This error (also shown as 0x8007017C) occurs when Windows or an application attempts a cloud file operation that OneDrive or the cloud sync provider cannot process — often because the request is unsupported, the file state is inconsistent, or the operation conflicts with how Files On-Demand manages the file.

Causes

  • An application is attempting to write to an online-only file that hasn't been fully downloaded yet.
  • The file is in a transitional sync state that doesn't support the requested operation.
  • The cloud sync provider does not support the specific file operation (e.g., writing to a compressed or special-attribute file stored in OneDrive).
  • OneDrive is stuck or not responding to the operation request.
  • The file or folder path resides in a OneDrive-managed directory, but OneDrive is misconfigured.

Solutions

Make the File Available Offline

Right-click the file or folder in File Explorer and select Always keep on this device. This downloads a full local copy so operations no longer depend on the cloud provider.

Disable Files On-Demand

  1. Click the OneDrive cloud icon in the taskbar.
  2. Go to Help & Settings > Settings > Sync and back up > Advanced settings.
  3. Select Download all OneDrive files now to keep all files local.

Reset OneDrive

Press Win + R and run:

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

Or use C:\Program Files\Microsoft OneDrive\OneDrive.exe /reset if the first path doesn't work.

Move Files Out of the OneDrive Folder

If an application is consistently hitting this error when writing to a file in your Documents or Desktop (which may be redirected to OneDrive), move the affected files to a local folder outside the OneDrive sync root.

Remove Compression from Affected Files

Right-click the file, open Properties > Advanced, and uncheck Compress contents to save disk space. OneDrive can conflict with NTFS-compressed files.

Run System File Checker

Open Command Prompt as Administrator and run:

sfc /scannow

This repairs corrupted system files that may be interfering with cloud file operations.